Terms & Conditions

Last updated: 30/10/2025

These Terms & Conditions (“Terms”) govern your use of the website https://dunnright.co.uk/ and the services provided by DunnRight Property Consultancy, operated by Max Dunnigan (the “Provider”, “we”, “our”, or “us”). By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, you must not use our website or services.

1. About Us

  • Business Name: DunnRight Property Consultancy

  • Owner: Max Dunnigan (sole trader)

  • Email: max@dunnright.co.uk

2. Services

  • We provide outsourced property viewing, feedback reporting, and lead generation services to estate agents, solicitor estate agents, and lettings agents.

  • Scope of services is agreed in writing prior to commencement.

  • While we exercise due care and professionalism, we do not guarantee specific commercial outcomes (e.g. property sales, lets, or conversions of leads).

3. Fees & Payments

  • Fees are agreed in advance with the client, either per viewing, per lead, or under an agreed package.

  • Invoices must be paid in full within 14 calendar days of the invoice date, unless otherwise agreed in writing.

  • Late payments may incur statutory interest in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

  • All fees are exclusive of VAT. Should DunnRight register for VAT, applicable VAT will be charged in addition.

4. Cancellations & No-Shows

  • Cancellations must be notified with a minimum of 24 hours’ notice.

  • Cancellations made with less than 24 hours’ notice may be charged in full.

  • If a viewing is unattended due to a no-show by the client or their customer, the agreed fee remains payable.

  • DunnRight reserves the right to cancel or reschedule services in cases of illness, emergency, or circumstances beyond our reasonable control.

5. Client Responsibilities

  • Clients must ensure that properties are safe, accessible, and compliant with all relevant legal and health & safety obligations.

  • Clients are responsible for providing accurate property details and instructions. DunnRight accepts no liability for errors or omissions in client-provided information.

6. Liability & Indemnity

  • DunnRight provides services with reasonable care and skill but excludes all warranties, conditions, or representations, whether express or implied, to the maximum extent permitted by law.

  • Our total liability to any client for any claim, whether in contract, tort (including negligence), or otherwise, shall not exceed the total fees paid for the specific service giving rise to the claim.

  • We shall not be liable for any indirect, incidental, consequential, or special losses, including but not limited to loss of profits, loss of business, or loss of goodwill.

  • Clients agree to indemnify and hold harmless DunnRight from any claims, damages, or expenses arising from their breach of these Terms or misuse of our services.

7. Confidentiality & Data Protection

  • DunnRight will treat all client information as confidential unless disclosure is required by law.

  • We process personal data in accordance with applicable data protection laws, including the UK GDPR and Data Protection Act 2018. Please see our Privacy Policy and Cookies Policy for details.

8. Intellectual Property

  • All intellectual property rights in our website, branding, reports, and materials remain our property unless otherwise agreed in writing.

  • Clients may use reports and outputs solely for their internal business purposes and not for resale or distribution without prior consent.

9. Force Majeure

We are not liable for any delay or failure to perform our obligations where such delay or failure is caused by circumstances beyond our reasonable control, including but not limited to extreme weather, illness, accidents, transport delays, strikes, government restrictions, or pandemics.

10. Termination

  • Either party may terminate services by giving written notice (email acceptable) with at least 7 days’ notice, subject to payment for any work already undertaken.

  • We reserve the right to terminate immediately if the client breaches these Terms, fails to pay fees when due, or engages in conduct that damages our reputation.

11. Governing Law & Jurisdiction

These Terms are governed by the laws of Scotland. Any disputes shall be subject to the exclusive jurisdiction of the Scottish courts.

12. Changes to These Terms

We may revise these Terms at any time by updating this page. The latest version will always be available on our website and will take effect immediately upon posting.